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Remove folder redirection group policy and relocate user's data back to local machines.    

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Remove folder redirection group policy and relocate user's data back to local machines.



Apr
13

Remove folder redirection group policy and relocate user's data back to local machines.

 

SRX080602600766

 

S: (Subjective)

===============

Remove folder redirection group policy and relocate user's data back to local machines.

# But you deleted the GPO after following first step of KB 888203.

 

O: (Objective) [Environment]

===========================

PRODUCT VERSION AND SERVICE RELEASES that were deployed on servers used on this case:

Windows 2008

\Windows 2003 Sp2

 

A: (Assessment)

==============

Customer wanted to remove folder redirection > had already followed kb 888203.

There were around 70 users affected with this operation.

 

> followed the Step 1 of the kb 888203 correctly: enable the Redirect the folder back to the local user profile location when policy is removed Group Policy setting

 

> allowed the user's log-off and log-in

 

# After the above two steps the customer has removed the GPO.

 

>> Then complained that the folder redirection is still working for the user's

 

>> This happened because settings were tattooed in the registry.

 

You should note that it is mentioned in the above mentioned KB as well that you should not remove the GPO while following the steps mentioned in the KB.

 

// now the customer wants to:

 

Remove folder redirection group policy and relocate user's data back to local machines.

Case Logs (In case if you want to read them)

==================================

 

//Found SOX010216700080 related to this case.

Followed the following steps on the Windows Server 2003 DC (KB 888203):

 

+ reapplied the GPO to a test OU

 

+ Made a test user log-off and login twice

 

+ In the GPMC:

 

  added the test user.

 

  Gave him Deny on "Read" & "Apply Group Policy" Permissions.

 

+ Explained the steps mentioned in KB 888203 to the customer

 

+ Made the test user log-off and log-in.

 

+ Logged in as local Administrator.

 

+ Customer confirmed that the removal of Folder Redirection Policy worked for the test user.

 

 

 

 

+ Now the customer said that she knows the steps now and would like to do it for the rest of the users.

 

+ explained him the procedure for the same for the larger no. of user's that

 

she need to give the deny "Read" & "Apply Group Policy" Permissions to the group instead of the individual user.

 

and

 

Only give that deny access after step 1 of kb 888203 has been followed i.e. make sure the users should log-off and log-in twice on a PC before you give them deny permission.

 

+ Has the case closure permission.

 

Summary of steps that resolved this case:

================================

This issue would not have occurred if you would have followed the KB 888203 article properly.

This issue had occurred because the customer only followed the first step mentioned in the KB Article and then *deleted the GPO, however it is mentioned as a step not to be done in the article itself. You should know that if the customer would have followed the KB properly then they would have come to know that it is mentioned in the KB itself that you should not delete the GPO.

 

To resolve this issue (Remove folder redirection group policy and relocate user's data back to local machines) follow the KB Article 888203 properly.

 

If you have deleted the GPO, then recreate one and then follow KB with the method #2 mentioned there-in.

 

As an add-on I would only add that you must make the users logon and logoff at least twice.

This will make sure that any changes to the GPO are applied on the computer workstation.

 

 

P: (Plan)

==============

+ will follow up with the cx tomorrow in the following time frame:  9:30 AM to 4:00 PM CST at the earliest.

+ Found that issue is resolved after the follow up.

+ Issue is resolved: The customer confirmed.

+ Closing this case.

 

00001111

 

 



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